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'Global IT outage costs airlines millions, industry needs answers'

The global IT outage has caused airlines to lose millions in revenue and has created chaos in people’s lives due to system failure, said Capital A Bhd chief executive officer (CEO) Tan Sri Tony Fernandes.

Fernandes acknowledged CrowdStrike's apology but emphasised that airlines are still waiting for an explanation from Microsoft about the incident.

“Tech companies have little empathy. What we went through with... 

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