Govt mulling ombudsman system to address civil service complaints

PARLIAMENT | The government is considering creating a unique model of ombudsman in Malaysia that combines the Public Complaints Bureau and the Enforcement Agency Integrity Commission (EAIC), the Dewan Rakyat was told today.

Deputy Minister in the Prime Minister’s Department (Law and Institutional Reform) M Kulasegaran said that the government is committed to establishing Ombudsman Malaysia as an independent body to receive and address complaints related to the federal public service delivery system.