Allianz Care@Home extends service to cover new qualified illnesses

Allianz Care@Home has introduced two new illnesses under its coverage, cellulitis and gastroenteritis, in partnership with Speedoc. Allianz Care@Home is a first in class and exclusive home monitoring medical service offered by Allianz Life Insurance Malaysia Berhad (Allianz Life) 

These are in addition to the coverage for dengue and COVID-19 (Category 3, 4 and 5) which Allianz Care@Home has been providing for Allianz Life’s Individual Hospitalisation & Surgical* (H&S) customers since its launch in October last year.

Allianz Life Chief Executive Officer, Charles Ong, said Allianz Care@Home is part of the Company’s mission to be its customers’ health partner in providing service excellence beyond protection for a stronger confidence in tomorrow.

“We are providing improved healthcare accessibility as well as convenience for our customers that will allow them to skip the hassle of hospitalisation for qualified illnesses.

“Other than promoting quicker recovery in the comfort of their own homes, getting medical assistance from home can also reduce the risk of airborne disease transmission in hospitals,” Charles said.

The exclusive home monitoring service provided by Speedoc for the aforementioned four qualified illnesses, including home visits by doctor and nurse(s); medical treatment, therapy, or support; 24/7 helpline; provide referral letter/summary note to medical service centre, assist with hospital admission and ambulance arrangement.

As a pioneer in home-based medical services in the market, Allianz Care@Home provides much-needed healthcare support amidst the resurgence of COVID-19 cases in the country.

In mid-July, Director-General of Health Malaysia Tan Sri Dr Noor Hisham Abdullah said COVID-19 Category 1 and 2 hospital admissions went up by 14 percent while Category 3, 4 and 5 rose by 17 percent. 

On top of that, the country’s healthcare system is now focused and geared towards the expected influx of dengue cases. Data released by the Health Ministry's Crisis Preparedness and Response Centre showed that dengue cases usually start increasing in May and would spike after the monsoon during July and August.

“With the anticipated spike in dengue cases, Allianz Care@Home provides our customers the reassurance and peace of mind by having the option to receive the best professional medical care in the comfort of home instead of having to wait for admission in a hospital.

“Not just that, patients diagnosed with cellulitis and gastroenteritis can also benefit from the professional home medical care of Allianz Care@Home by getting the medical assistance at home as most cases can be managed in an outpatient setting,” Charles said.

Speedoc Chief Executive Officer and Co-founder, Dr Shravan Verma said, “Allianz and Speedoc are trailblazing in shaping a new healthcare landscape where patients can choose to recover from home instead of hospitals. Speedoc is excited to be at the forefront in pushing healthcare beyond current times.”

Allianz Care@Home is currently available in Klang Valley, Penang, Ipoh, Negeri Sembilan, Melaka and Johor. The service coverage will be expanded to more states soon.

To request the service, Allianz Life H&S customers can contact Speedoc at +6011 4166 1178.

For more information about the exclusive Allianz Care@Home value-added service, please speak to our Allianz Life agent or visit https://www.allianz.com.my/careathome. 

*Terms and conditions apply

This content is provided by Allianz Malaysia Berhad.

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